Privacy Policy

This Privacy Policy explains how we collect, use and protect your information when you use the www.ucuz3d.com website and work with us. For the legal framework of your personal data, we also recommend reading our Privacy Noticeas well.

1. What information do we collect?

Information you give us: Your name, contact and delivery details, 3D model files and messages that you send via the price calculator, order form, file upload link, customer portal, email, WhatsApp or phone.
Information collected automatically: Technical information such as your IP address, browser type and the pages you visit, as well as cookie data, when you visit the Site.

2. How do we use your information?

To calculate prices, prepare quotes, produce and deliver your order,
To email you about the status of your order,
To answer your questions and provide technical support,
To send you a link to review your experience after delivery,
To keep the Site secure and to improve it by measuring its use.

We do not sell your information or share it with third parties for advertising.

3. Your 3D model files

Only our team can see the files you upload, and we use them only for your order.
The rights to your files belong to you. We do not share your files or photos of the parts we produce for promotional purposes without your permission.
Files uploaded to the price calculator are automatically deleted after 30 days.

4. Who do we share it with?

For delivery, we share only your name, phone number, province, district and full address with shipping companies. Apart from the infrastructure services we use to run the Site (Cloudflare, Google Analytics, Telegram) and legal obligations, we do not share your information with anyone. Details are in the Privacy Notice.

5. How do we protect your information?

Site traffic is carried over an encrypted (HTTPS) connection.
Only authorised team members can access order and customer information, by logging in with two-factor authentication.
Your files are stored on restricted-access servers that are not public, and are backed up regularly.

6. Emails

We only send you informational emails about your order and a review link after delivery. We do not send newsletters or advertising emails.

7. Cookies

We explain the cookies we use on the Site and how you can manage your preferences on our Cookie Policy page.

8. Your rights

To access your information or ask for it to be corrected or deleted, you can write to [email protected].

9. Changes

We may update this policy when necessary; the current text is always on this page.