Distance Sales Agreement

Article 1 — Parties

Seller: Ayberk Bigaç (“Ucuz3D”)

• Brand: Ucuz3D
• Address: Şile / İstanbul
• Phone and WhatsApp: +90 216 606 30 40
• Email: [email protected]
• Website: www.ucuz3d.com

Buyer: The person who places the order and whose name, contact and delivery details appear in the order confirmation.

Article 2 — Subject

This agreement sets out the rights and obligations of the parties regarding the sale and delivery of the products and services the Buyer orders from the Seller via the www.ucuz3d.com website, email or WhatsApp, in accordance with Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation.

Article 3 — Product, price and payment

• The nature of the product (list of parts, material, color, quantity), the total price and the shipping fee are notified to the Buyer in writing in the order confirmation.
• Payment is made by bank transfer (havale/EFT) after price approval and before production starts. If payment does not arrive within 48 hours, the order is cancelled.

Article 4 — Delivery

• The product is shipped to the address given by the Buyer with a contracted shipping company; the carrier name and tracking code are notified to the Buyer by email. Where suitable, the parties may agree on hand delivery.
• The product is produced and handed to the carrier on the date agreed together in the order confirmation, without exceeding the statutory period of 30 days.
• When printing is completed, photos of the product are sent to the Buyer. If the Buyer does not reply within 6 hours, the print is deemed approved and the product is shipped.

Article 5 — Right of withdrawal

• There is no right of withdrawal for products custom-made from a file sent by the Buyer or prepared together, under Article 15/1-ç of the Distance Contracts Regulation.
• For products that are not custom-made, the Buyer may exercise the right of withdrawal within 14 days of delivery without giving any reason. The withdrawal notice is sent in writing to [email protected]. The Seller refunds the payment within 14 days of receiving the notice, and the Buyer returns the product within 10 days.

Article 6 — Defective products

In the event of production errors caused by the Seller, the Buyer’s rights under Law No. 6502 are reserved. In such cases the Seller reproduces the product free of charge or refunds its price. Problems arising from design errors in the file approved by the Buyer are not the Seller’s responsibility.

Article 7 — Disputes

For disputes arising from this agreement, the Consumer Arbitration Committees at the place of residence of the Buyer or the Seller have jurisdiction within the monetary limits announced by the Ministry of Trade, and Consumer Courts above those limits.

Article 8 — Entry into force

Before confirming the order, the Buyer accepts having read this agreement and the preliminary information. The agreement enters into force when the Buyer confirms the order.